"FRANCIS, don't forget to share your thoughts !" "Upload a photo for 30% off your next purchase!" You haven't even sent me the digital art. I emailed you and initiated a chat with you. Had to wait a week before getting a "reply" - "What is the issue" from a Ludovic, to which I explained once more, sent pictures of the defective phone case you sent me and it has been two weeks and still no answer. I also left a 1 star review on the personalized phone case (poor printing, decal peeling right off the box, they printed the pictures I sent rather than making the drawing I paid for). I am shocked that I still haven't received any kind of follow-up on that either. Poor products, and poorer customer service.