We are confident that you'll be 100% satisfied and love the final render. We've more than 1000 reviews with a 5 stars average (you can see it on our ETSY shop @ www.northlegends.etsy.com) If you ever have any issues with the design, you can contact us at firstname.lastname@example.org or using the chatbox button and we will make it right!
Immediately after you placed your order, your pet upload is sent to one of our artists. It is usually 2-7 business days to draw, produce and prepare your order then 2-7 business days for shipping anywhere in Canada, 4-10 business days for USA. International orders take, on average 2-3 weeks to arrive at the final destination. Please note the some international locations will take longer.
You need to contact us ASAP BEFORE the item is shipped. Chat with us directly on the bottom right or email us at email@example.com. Once the item is shipped, if it's your mistake, you will need to repay for shipping BOTH WAYS in those specific situations:
You selected the wrong cell phone version.
You entered an incorrect address or made a mistake while entering your address and the item is shipped back to us